Frequently Asked Questions

Why should I choose your office for dental care?
What payment options do you offer?
Do you accept insurance?
Do you offer financing?
Do you accept referrals?
How do I know when it's time to come in for a checkup?
At what age should my child first see a dentist?
How can I whiten my teeth safely?
What do I do if I have an emergency when your office is closed?

Why should I choose your office for dental care?

We offer general and cosmetic dentistry in a warm, friendly environment. When you visit us, we treat you like family. We take the time to get to know you as an individual, diagnose your dental needs, and recommend the best treatment options for you. We’ve invested in a range of technologies that help us diagnose accurately and comfortably.

What payment options do you offer?

You may pay by cash, check, or credit card. We accept Visa, MasterCard, and Discover.

Do you accept insurance?

We accept dental insurance from most providers and will file claims for reimbursement on your behalf. Customarily, we will file your claim and then bill you for the balance.

Do you offer financing?

For comprehensive treatments, we will prepare an estimate in advance and help you arrange financing through the CareCredit, a trusted third-party financing institution for medical and dental expenses. CareCredit offers low monthly payments with no upfront costs, annual fees, or prepayment penalties.

Do you accept referrals?

Yes, we welcome new patients. Many of our new clients come to us because we were recommended by existing patients who are pleased with our care, and we consider that a great compliment.

How do I know when it’s time to come in for a checkup?

Regular preventive care is important to maintaining your oral health. For most patients, we recommend a visit to our office every six months. We’ll remind you when it’s time to schedule your next appointment.

At what age should my child first see a dentist?

You should schedule the first visit about six months after the child’s first primary teeth have erupted, or around his or her first birthday. During that visit, we’ll assess every tooth for problems or potential problem areas. Our friendly staff will take special care to make your child’s visit a positive experience.

How can I whiten my teeth safely?

We offer two ways to safely achieve a whiter, brighter smile: the in-office custom-fitted bleaching trays to use at home. Dr. Farmer can help determine the best option for you.

What do I do if I have an emergency when your office is closed?

We assist patients of record with any dental emergency. Please call (316) 722-1110 for information on how to contact us after hours.